Legal domestic-worker recruitment, with a two-year service guarantee
A licensed office in Al Khuwair that handles every procedure online for you, on the Ministry of Labour's model contracts, with fees that cover the ticket, insurance and the two-year guarantee, and follow-up to the end of the contract.
Recruitment fees cover the ticket, contract insurance and the two-year guarantee. Prices and timelines are estimates and may change according to government regulations and fees and the Minister of Labour's decision fixing the recruitment service amount.
What the worker does
Everyday skills every home needs
Cleaning and tidying
Home cooking
Laundry and ironing
Childcare
Transparency first
What you pay, and when
Only three stops between signing the contract and the worker's arrival. Nothing hidden in between.
Example: a first-time worker from Kenya
Recruitment fee
OMR 440
Government fees
OMR 174
Estimated total cost
OMR 614
Then a monthly salary from OMR 80, paid to the worker directly
The recruitment fee is paid to the office, a deposit at signing and the balance on handover, and covers the ticket, insurance and the two-year guarantee.
From OMR 390 to OMR 1,400 by nationality and tier
2
Before the worker arrives
Government fees paid to the authorities, not part of the office fee
OMR 128
Work permitOMR 101
VisaOMR 20
Medical attestationOMR 2
Employment contract registrationOMR 5
3
After the worker arrives
Government fees paid to the authorities, not part of the office fee
A two-year service guarantee, as the regulation requires
One guarantee in two stages from the worker's first working day, under the recruitment regulation (Ministerial Decision 390/2026).
Stage one: the first 90 days
Stage two: to the end of the guarantee, per the regulation
90
days
Full refund
full refund of the service amount in the first ninety days, in the cases the regulation defines:
The worker's actual job or conditions differ from the signed job offer
Refusal to work without acceptable excuse, or leaving without legal cause (the office pays the abandonment-report costs)
Medical unfitness, a contagious, chronic or mental illness, or pregnancy before starting work
Assault on the employer or a family member (proven by the authorities)
Return at the foreign agency's request for reasons not attributable to you
Natural death during the contract
Total or partial disability from an illness or condition arising after arrival
Paid within 15 days
24
months
Pro-rata refund or replacement
full service guarantee by regulation: pro-rata refund after day 90, or a replacement at the office's cost, on an insured contract.
(service amount ÷ 730) × remaining contract days
max admin deduction
1%
days to pay
15
days to notify the office
30
When the right is lost: The refund right is lost if there was fraud about the work conditions, salary unpaid for more than two consecutive months (or three in a year), immoral conduct, harassment or violence towards the worker, or a serious workplace danger left unaddressed. The office must be notified within 30 days of the event.
Message us on WhatsApp. We walk you through the available nationalities, fees and expected timelines, and you choose what fits your household.
1 day
2
Job offer, contract and deposit
You sign the Ministry's model job offer, which is sent to the worker before she travels, then the model service contract, approved by the Ministry. A deposit is paid at signing and the balance on handover of the worker. No hidden charges, and an official receipt for every amount.
1 day
3
Work permit and visa
We file the Ministry of Labour work permit and the ROP visa online on your behalf, with no extra office fee.
3–7 business days
Government fees paid at this step: OMR 128
4
Medical examination and orientation
The worker completes the approved medical examination in her country, attends the orientation programme on local customs, her rights and duties and how to reach the office or the authorities, and travel papers are finalised.
3–10 business days
5
Travel and arrival
We confirm the arrival time at least 48 hours ahead, receive the worker at Muscat airport and move her to the office's housing, or you collect her yourself if you prefer. The legal maximum is 45 days from the contract; if we exceed it without agreement you get a full refund plus 5% compensation.
By nationality: 5–21 business days (legal maximum 45 days)
Government fees paid at this step: OMR 46
6
Follow-up after arrival
Within 48 hours the worker moves to your home, and within 30 days her residence, medical in Oman and employment contract are completed, we handle them with you. The two-year service guarantee starts on her first working day, and we follow up throughout the contract.
For the contract term (two years)
The worker's rights
A clear working relationship that protects both sides
A domestic worker is a party to an employment contract, not a commodity. We commit, and ask our clients to commit, to the following:
An employment contract and job offer on the Ministry of Labour's model forms, setting working hours, daily rest, the weekly day off, annual leave and accommodation
Salary paid as contracted and on time
The passport is hers and stays with her; it may be held only with her written consent
The office never charges the worker any fee
An orientation programme on local customs, her rights and duties, and how to reach the office or the authorities in case of a dispute or abuse
Housing, food and healthcare at the office's cost in the guarantee cases the regulation defines
Her privacy and dignity are protected at the office
Questions every household asks
What gets asked before every contract. If a question remains, WhatsApp is the fastest route.
Recruitment fees cover the ticket, contract insurance and the two-year guarantee. Prices and timelines are estimates and may change according to government regulations and fees and the Minister of Labour's decision fixing the recruitment service amount.
